Less duplicate admin
Map where information is entered repeatedly and find sensible ways to collect it once, move it reliably and make it available to the right people.
Business automation that takes repetitive work off your plate.
If your team spends too much time copying data, chasing updates or moving information between tools, the problem may be the workflow—not the people. I help turn scattered steps into practical, connected systems, with human judgment where it matters.
Based in Jersey. Working remotely with small businesses across Scotland and the UK.
Your business doesn't need another complicated tool.
For small businesses, service teams and founders who have outgrown spreadsheets, inbox workarounds and repetitive administration. Based in Jersey, I also work remotely with small businesses in Scotland and elsewhere in the UK where the systems and processes are a good fit.
Make room for the work that matters.
Thoughtful systems help small teams keep control without having to hold every detail in their heads.
Clearer handovers
Replace ambiguous inbox requests and disconnected spreadsheets with a visible workflow: what has arrived, who owns it, what is waiting and what needs action.
Useful dashboards and internal tools
Bring relevant operational information into a focused view or a purpose-built portal when existing software does not fit the job.
AI where it genuinely helps
Evaluate whether AI can assist with triage, drafting, classification or finding information. Keep approvals, permissions, privacy and error handling proportionate to the risk.
Good work starts with a better question.
No unnecessary technology. We start with how your work really happens.
Show me the current workflow
Start with the real steps: what triggers the work, which tools people use, what takes the most time and where mistakes or bottlenecks happen.
Design the smallest useful fix
Identify the highest-friction part of the process, then compare a simpler workflow, an integration or a custom tool. Not every problem needs a new platform or an AI agent.
Test before expanding
Prototype with suitable test data, check failure paths and clarify ownership. Expand only once the workflow is useful, understandable and safe enough for its purpose.
The thinking. The making. The work.
Explore how I approach digital experiences and systems. Real products and design explorations are clearly identified within the portfolio.
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Explore Systems
See how I think about connected work, operational complexity and useful structures.
Explore this workExplore Built projects
See product and platform work, including user journeys and more complex connected experiences.
Explore this workView all capabilities
Explore how digital strategy, apps and automation can fit together.
Explore this workA few things you might be wondering.
Every project is different. These are good places to begin.
Do I need AI to automate my business?
Often, no. Rules-based automation, better forms or one shared system may be cheaper and more dependable. AI should be used for a clear task where its limitations are acceptable.
Can this work with the software we already use?
That is the first thing to assess. Existing APIs, exports, permissions and integration options determine whether a reliable connection is possible without replacing your tools.
How do you handle sensitive business information?
The design should consider access controls, data minimisation and approval steps from the beginning. I would not ask you to send live credentials or confidential records just to discuss an idea.
Where should a small business start?
Choose one recurring task that takes time every week and has a clear definition of success. That gives us a practical way to assess savings and reliability before investing in anything larger.
Have something in mind?
Start with the messy version. Tell me what you're trying to make easier, better or more memorable.